Privacy Policy

Expound the actual teachings of the great explorer of the truth, the master-builder of human happiness. No one rejects, At Ace Realty (hereinafter referred to as “we”, “us”, “Ace Realty” etc.), a company incorporated under the provisions of Companies Act, 1956, having our registered office at Ace Realty, Everest Country Side, Near Proton Sarnaik International School, Anandnagar Vadayali Road, Off.Ghodbunder Road, Thane west - 400615 We value your trust and respect your right to privacy.

This Privacy Policy provides you with details about the manner in which your data is collected, stored and used by us. You are advised to read this Privacy Policy carefully. If you do not agree to the terms of this Privacy Policy, please do not further use or access Ace Realty website/applications.

General

This privacy statement is applicable to website and applications (mobile and hybrid, hereinafter referred to “applications”) of Ace Realty. This Privacy Policy applies regardless of whether you use a computer, mobile phone, tablet, or television or any other media or computer resource to access our Services. It also applies to those who register on our website/applications in connection with use of our services, or whose data Ace Realty otherwise receives in connection with its services. It is important that you read the Privacy Policy carefully because whenever you use our website/applications, your Personal Data will be processed (if at all) in accordance with this policy.

Personal Data and its Collection

Personal Data, means and includes, any data relating to identified or identifiable living person (‘data subject’ here in referred as you/your’) including but not limited to, name, address, mailing address, telephone number, email ID, bank account details including details linked to credit/debit payment instruments, information about your mobile phone, any personal details that may have been voluntarily provided by the customer, whether to Unique Identification Authority of India (UIDAI), Credit Information Bureau of India Limited (CIBIL) or any other agency including any other Credit Information Companies (CIC).

Information Collected when you use our Website

When you download our mobile application or use our hybrid application (related to our various services) we collect the below information, but not limited to -

Ace Realty does not collect Personal Data about individuals except when such individuals specifically provide such data on a voluntary basis. Upon such voluntary disclosure of Personal Data, we may further verify, collate or receive data about you from publicly and commercially available sources (as permitted by law), which we may combine with other data we receive from you. We may also receive data about you from third-party social networking services if you are already connected with those services.

Lawful Basis of Processing

We may process your data because :

Use of Personal Data

We use Personal Data to provide you with solutions you explicitly requested for, to resolve disputes, troubleshoot concerns, help promote safe services, assess your interest in our services, inform you about offers, products, services, updates, customize your experience, detect and protect us against errors, fraud and other criminal activity, enforce our terms and conditions, etc.

We may also use your Personal Data to send you offers regarding various services/facilities which Ace Realty or its group companies may, from time to time, launch. Your consent will be taken before we send you any such communication.

We may occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, gender, etc.). We use this data to customize your experience at Ace Realty. Since the surveys will be optional, any Personal Data you provide will be voluntarily given by you. All such data shall be transmitted and stored by us in an encrypted manner in accordance with all applicable laws to ensure the secrecy and confidentiality of the Personal Data and such Personal Data shall not be shared or used except as contemplated herein.

Control over Your Information

We also provide you with the ability to control your Personal Data in accordance with European Union’s General Data Protection Regulation, which includes the right to access, modify, erase, restrict, transmit, or object to certain uses of your data.

You have the ability to update your profile and related Personal Data at any time. Also, you may review, update, correct, delete or object your Personal Data collected through the website/applications or service by e-mailing us at info@acerealty.co.in

If you have privacy concerns regarding access to or the correction of your Personal Data, please contact us at the contact information mentioned within the section called “Data Privacy Issues and Whom to Contact” of this policy.

In your request, please make clear what Personal Data you would like to have changed, whether you would like to have your Personal Data that you have provided to us suppressed from our database or otherwise let us know what limitations you would like to put on our use of your Personal Data that you have provided to us.

While the majority of questions and issues related to access or requests can be handled quickly, complex requests may take more research and time. In such cases, issues will be addressed, or you will be contacted regarding the nature of the problem and appropriate next steps, within 30 days.

Security and Confidentiality

Ace Realty makes sure at all times to implement reasonable security practices and procedures (such as managerial, operational, physical and technical) for the purpose of protection and safeguarding of your Personal Data as the same is of vital importance to Ace Realty. At Ace Realty, we are strongly committed to protecting the personal and financial information that you submit to us.

Ace Realty shall ensure to safeguard the security and confidentiality of any data you share with us. Any of your personally identifiable data obtained by us shall not be used or shared other than for the purposes to which you consent. However, despite our utmost efforts to protect your Personal Data, Ace Realty cannot warrant the security of any data you transmit to us through our online services/ applications. By accepting this Privacy Policy, you accept that such transmission of your Personal Data is done at your own risk.

Lastly, you are requested to help us protect your data privacy by maintaining the secrecy of the username and password you use for any of our Services.

Social media

Ace Realty operates channels, pages and accounts on some social media sites to inform, assist and engage with customers. Ace Realty monitors and records comments and posts made on these channels Ace Realty in order to improve its products and services.

Please note that you must not communicate to Ace Realty through such social media sites the following information

Ace Realty is not responsible for any information posted on those sites other than the information posted by its employees on its behalf. Ace Realty is only responsible for its own use of the Personal Data received through such sites

Consent

Consent is often referred to as an individual’s choice to “opt-in” or “opt-out” the use of their Personal Data and is usually obtained by a “check box” or signature confirming the individual understands and agrees to the processing of their Personal Data. At times, express written consent from you may be required based on the information processing activity. Whenever required, we take consent from you prior to:

Should You Want To Opt Out

If we possess your contact information, we may want to keep you posted about our products, services and events, through email. Should you prefer not to keep up to date with Ace Realty news and latest information on services and receive such marketing materials, please send an email to info@acerealty.co.in

However, such withholding of information or withdrawal of consent may result in us not being able to provide services and facilities and we reserve its right to take appropriate action with respect to any obligations or in relation to any contract under which such Personal Data was sought.

We will update your preferences as soon as reasonably practical. However, do note, if you opt out of our emailing list, as described here, we may not be able to remove your Personal Data from all databases of Ace Realty or other 3rd parties. For that, you would need to raise a request to erase your data as mentioned in the above section (control over your information).

Disclaimer

Ace Realty shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning the user’s account and / or information relating to or regarding online transactions using credit cards / debit cards and / or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise. Ace Realty does not store any Credit\ Debit card details. Any other personal and sensitive Personal Data shared by you which is not asked by Ace Realty during registration, either mandatorily or optionally; accounts to wilful and intentional furnishing; and Ace Realty will not be liable for breach of such information.

No contractual obligation

Please note that this Privacy Policy does not create any contractual or other legal rights in or on behalf of any party, nor is it intended to do so.

Intellectual Property Rights

Please note that Ace Realty retains all rights (including copyrights, trademarks, patents as well as any other intellectual property right) in relation to all data provided on or via this web site/applications (including all texts, graphics and logos).

Changes to this Privacy Policy

Ace Realty reserves the right to change or update this Privacy Policy or any other of our policies/practices at any time without giving any prior notification; hence, you are requested to review the Privacy Policy periodically, to make sure that you are aware of any such changes. This Privacy Policy shall apply uniformly to Ace Realty website and Ace Realty applications or any other media used by Ace Realty for its Services. Any changes or updates will be effective immediately upon posting the same on our web site at https://acerealty.co.in/

Data Privacy Issues and Whom to Contact

If you have any questions, comments or concerns about this Privacy Policy or about how we handle your Personal Data, please get in touch with us at info@acerealty.co.in